Kroot Terms and Participant Responsibilities

• Kroot accounts are created and accessed exclusively through Google or LinkedIn sign-in. There is no Kroot password to set or maintain, and we never ask for one.
• You are responsible for the security of the Google or LinkedIn account you sign in with, and for all activity that takes place under your Kroot account.
• You must provide accurate information during sign-up and onboarding, including your email address and role preferences.
• Account access may be suspended or terminated if information is false, incomplete, or if the platform is misused.

• Connecting a Gmail account is entirely optional. Kroot is fully usable without one; connecting a mailbox enables automatic job-application tracking.
• Connecting grants Kroot read-only access to your Gmail messages so that we can detect and track your job applications. Kroot never requests permission to send, modify, or delete your mail.
• You may connect only a mailbox that belongs to you and that you are permitted to grant access to. Do not connect an employer-controlled or shared mailbox without authorization.
• You can disconnect at any time from Kroot settings, or revoke access directly from your Google Account permissions page. Disconnecting stops all future access immediately.
• What we access, how long we keep it, and how to delete it are described in our Privacy Policy.

Application tracking is automated and may be inaccurate. Kroot uses automated processing to infer companies, application stages, interview rounds, and follow-up actions from your mail. It can miss messages, misread them, or record the wrong stage or company.

• Treat what Kroot shows you as a convenience, not an authoritative record of your job search.
• Do not rely on Kroot alone for deadlines, interview times, or offer terms—confirm them against the original message.
• You are responsible for reviewing and correcting the records Kroot derives. Kroot is not liable for opportunities missed or decisions made in reliance on automated output.

• Students: Provide truthful details about your interests, school affiliations, track, focus areas, and pricing expectations so mentors can tailor guidance.
• Mentors: Share accurate professional background, experience level, focus areas, availability, and pricing so learners can make informed booking decisions.
• Optional profile images you upload must be owned by you and appropriate for a professional setting.

• Session requests must fit within a mentor's published availability windows; overlapping or invalid requests will be rejected.
• Bookings record time ranges, time zones, and contact details so both parties can coordinate. Keep this information current.
• Mentors may approve or decline requests. If a session is cancelled, related availability may reopen for others.

Payments for coaching sessions are processed by a third-party payment platform, subject to that platform's own terms and privacy policy. Kroot does not collect or store your card number or other payment credentials, and records only whether a session has been paid.

Refunds, chargebacks, and payment disputes are handled according to the payment platform's policies and any arrangement between you and the mentor. Kroot is not a party to the payment transaction.

Kroot is not responsible for any results, outcomes, or consequences that arise from coaching sessions. While our mentors provide guidance and advice based on their experience, we make no guarantees regarding:

• Job offers, interview success, or career advancement outcomes
• The accuracy, completeness, or applicability of advice provided by mentors
• Any decisions you make based on coaching sessions
• The quality or effectiveness of individual coaching sessions

You acknowledge that coaching is advisory in nature and that all career decisions and their consequences remain your sole responsibility. Mentors are independent professionals sharing their perspectives, not employees or agents of Kroot.

• Use Kroot solely for professional coaching, mentorship, job-search tracking, and related job preparation activities.
• Do not attempt to bypass scheduling safeguards or access controls, share malicious content, or misuse session notes and contact details.
• Do not connect a mailbox you do not own, or attempt to access another user's account, mail, or application records.
• Respect the privacy of other users—information shared within a booking is only for coordinating and conducting that session.
• We may update features (such as onboarding flows, availability tools, tracking accuracy, or booking validations) to improve reliability and user experience.